Contact Us

The fastest way to reach the editorial desk is email: [email protected]. This inbox is monitored during Australian business hours, Monday to Friday, and every message is read by a human on the same day it lands. If your query concerns a specific rainbet promotion, please paste the promo code, the URL of the page where you saw it, and a screenshot if possible — that lets us verify the offer with the operator before we reply. For legal notices, takedown requests or invoices, please write to [email protected] so the correspondence is routed to the correct queue and does not sit behind reader questions. We do not use social-media direct messages for editorial correspondence: threads there fill up quickly and nothing can be logged for reference. If you cannot access email, use the contact form below and mark the topic accordingly; we will reply from the appropriate mailbox.

We answer questions about the rainbet articles on this site: bonus terms, wagering conditions, mobile app compatibility, deposit and withdrawal methods, geo-restrictions in Australia, and dispute-resolution options. We can also help point you at the right rainbet support channel when your issue is with the operator itself — we are not rainbet support, but we do keep a current list of their contact points and typical response times. Questions about odds compilation, live betting settlement or bookmaker margins go to the sports desk; casino-only queries stay with the casino desk. Please tell us in the first message which product area your question sits in, and paste the URL of the article you are reading. That saves at least one round-trip in the thread.

You can also reach us through the contact form below. Please choose a topic tag before you write: editorial correction, general question, business, media, legal, or takedown. Each tag routes the message to a different inbox, and mistagged messages are moved manually, which adds a day. The form does not collect anything beyond your name, email address and message; the privacy policy explains what is stored and for how long. Attachments are supported for screenshots and short PDFs but not for archives or executables — large files should be linked instead. If you do not receive an acknowledgement within one business day, please resend to [email protected]; a small percentage of form submissions are rejected by spam filters upstream.

For advertising, affiliate partnerships, content syndication or link exchanges, write to [email protected] or use the form above with the Business tag. We consider paid placements only when they are clearly labelled and do not conflict with the editorial line on rainbet. We do not accept paid reviews, do-follow link swaps disguised as guest posts, or campaigns that require us to remove or soften a critical section of an existing article. If you represent a competing operator and would like a fair-play review of your own product, please include the current licence details, the geo where the offer is live, and a working test account for the desk. Turnaround is usually two to three weeks depending on the review queue.

Journalists working on stories about rainbet, the Australian online-gambling market, cryptocurrency payments in casinos, or responsible-gambling policy are welcome to quote from this site with attribution. For interview requests, expert commentary or original data please write to [email protected]. Please include your publication, deadline, the specific angle of the piece and whether you need a named source or a background briefing. We are happy to speak on the record about topics the desk covers day-to-day; we do not comment on the internal operations of any operator, including rainbet, unless we have primary documentation to share. Photography, logos and headshots are available for print use on request.

Reply targets by queue: editorial corrections — one business day; general questions — two business days; business enquiries — five business days; media requests — two business days when a deadline is stated, five business days otherwise; legal correspondence — two business days for acknowledgement, longer for substantive replies. All targets are Australian Eastern time, Monday to Friday, excluding public holidays. If your message is time-sensitive — for example, a bonus is about to expire — flag it in the subject line with the word URGENT and one specific deadline. We do not guarantee weekend responses, and we do not run a phone line: everything is logged in writing so we can trace what was answered and when. If we owe you a reply and it has not landed in five business days, please chase the same thread rather than opening a new one.