Contact Us

The fastest way to contact the dankquan.net editorial team is by email at [email protected]. We read every message during Australian business hours (Monday to Friday, 09:00 to 18:00 AEST) and we try to reply the same day. For urgent factual corrections, add the word URGENT to the subject line — those bypass the queue. We do not have a phone line for reader enquiries because we found that email creates a clearer paper trail for corrections and follow-ups; postal address is dankquan.net, , Malta, but please do not send screenshots by post — email is faster.

We answer questions about our Rainbet reviews, our methodology, factual errors on the site, media enquiries, and requests to be quoted for journalism or research. We cannot help with Rainbet account issues (deposit stuck, KYC pending, withdrawal delayed) — those must be raised with the operator's own support desk at [email protected], because we have no access to your account and no leverage over the cashier. If you are unsure whether an issue is on our side or the operator's, write to us anyway and we will point you in the right direction within one working day.

There is no contact form on dankquan.net. We keep the process to email so that a written trail exists for every enquiry and so that we can attach screenshots and PDF files where needed. Please include the exact URL of the page you are writing about — it saves us fifteen minutes of searching on every reply. If your message contains sensitive information (a KYC screenshot, a bank statement extract, a passport image), please redact everything except the fields relevant to the enquiry before sending.

For partnerships, affiliate arrangements, advertising and licensing, please write to [email protected] with BUSINESS in the subject line. We do not sell links, do not accept sponsored posts and do not swap paid mentions — this has been our policy since the site launched and it is not open to negotiation regardless of the size of the offer. Serious commercial enquiries — brand deals, licensing our content, syndication rights — are welcome and are handled by dankquan.net (). Expect a first reply within one Australian business day and a fuller response within three.

Journalists and researchers can request commentary from our editorial team or our editorial team by writing to [email protected] with MEDIA in the subject line. We respond within one business day and we can provide on-record quotes about the Australian crypto casino market, the wagering-requirement landscape, and bonus terms transparency. Please include your outlet, your deadline and the specific angle in the first message — it lets us prepare figures and citations instead of exchanging three rounds of clarifying emails.

Our target response window is one Australian business day. Reader corrections are usually answered within four hours during working hours (09:00–18:00 AEST). Business and media requests can take up to two business days if a piece of research needs to be cross-checked. Weekend and public-holiday queues are cleared on the next Monday morning; there is no on-call editor outside working hours. If you have written to us and have not heard back within three business days, please resend — mail from unknown domains is occasionally caught by our spam filter and it helps if you flag the second attempt in the subject line.